Live logs
Get detailed log reports on all e-mails sent via mySMTP. You can access 30 days backlog with all events for e-mails sent.
- Received on server
- Sent from server
- Bounced
- Expired (tried to be delivered 24H)
All events has a detailed text eg. regarding bounces to investigate reputation problems. Export to .CSV possible
The importance of reading the logs
Well, reading e-mail sending logs is not like the most creative task, but it can be extremely rewarding to check out these bounce messages that show very specific if your sending has any reputation problems.
All the top 20 most important and destructive spamfilters always reply with a bounce and block message to tell why your e-mail was blocked. Maybe your SPF record is malformed, and Gmail kicks back with "sending domain not properly authorized" - then you know exactly what to do to mitigate the problem and deliver again to Gmail. Bounce messages comes in all kind of texts and flavors with the code 5.5.x something. They have all in common that your e-mails was blocked for some reason and you get a clear answer on how to fix the problem.
Need expert help to understand logs?
mySMTP offer a service to help you monitoring and mitigate problems if happens to keep the mail stream steady. RepHero is our team with years experience in investigating logs for problems and helping to fix problems on short notice. Also you get live status messages on your sending domains and IPs deliverability. For more information please go here